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本帖最后由 zqxinran 于 2024-8-2 20:54 编辑
Aug 02 03:52:47 hetzner kernel: usb 3-1: new high-speed USB device number 2 using xhci_hcd
Aug 02 03:52:47 hetzner kernel: usb 3-1: New USB device found, idVendor=14dd, idProduct=1010, bcdDevice= 1.00
Aug 02 03:52:47 hetzner kernel: usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Aug 02 03:52:47 hetzner kernel: usb 3-1: Product: KX4-101
Aug 02 03:52:47 hetzner kernel: usb 3-1: Manufacturer: Raritan
Aug 02 03:52:47 hetzner kernel: usb 3-1: SerialNumber: 1IT0C0023604
Aug 02 03:52:47 hetzner kernel: hid: raw HID events driver (C) Jiri Kosina
Aug 02 03:52:47 hetzner kernel: usbcore: registered new interface driver usbhid
Aug 02 03:52:47 hetzner kernel: usbhid: USB HID core driver
Aug 02 03:52:47 hetzner kernel: input: Raritan KX4-101 as /devices/pci0000:00/0000:00:08.1/0000:0e:00.3/usb3/3-1/3-1:1.0/0003:14DD:1010.0001/input/input3
Aug 02 03:52:47 hetzner kernel: hid-generic 0003:14DD:1010.0001: input,hidraw0: USB HID v1.01 Keyboard [Raritan KX4-101] on usb-0000:0e:00.3-1/input0
Aug 02 03:52:47 hetzner kernel: input: Raritan KX4-101 as /devices/pci0000:00/0000:00:08.1/0000:0e:00.3/usb3/3-1/3-1:1.1/0003:14DD:1010.0002/input/input4
Aug 02 03:52:47 hetzner kernel: hid-generic 0003:14DD:1010.0002: input,hidraw1: USB HID v1.01 Mouse [Raritan KX4-101] on usb-0000:0e:00.3-1/input1
Aug 02 03:52:47 hetzner kernel: input: Raritan KX4-101 as /devices/pci0000:00/0000:00:08.1/0000:0e:00.3/usb3/3-1/3-1:1.2/0003:14DD:1010.0003/input/input5
Aug 02 03:52:47 hetzner kernel: hid-generic 0003:14DD:1010.0003: input,hidraw2: USB HID v1.01 Mouse [Raritan KX4-101] on usb-0000:0e:00.3-1/input2
Aug 02 03:52:47 hetzner systemd[1]: Received SIGINT.
Aug 02 03:52:47 hetzner systemd[1]: Activating special unit reboot.target...
Aug 02 03:52:47 hetzner systemd[1]: Received SIGINT.
求分析Hetzner独服几个小时前的journalctl日志，重启原因可能是？
问过chatgpt，结果毫无用处。
主楼更新于2024年8月2日20点53分
hz客服刚才回复我了，下面是正文：
Dear Client,
We checked this incident and found the problem.
We are really sorry as this was a human error. The KVM Keyboard was accidentally connect to the wrong server (yours) which lead to a soft reset (ctrl + alt + del) because this option was requested by the KVM.
The KVM was for a server next to yours and we got a notification about a problem with the KVM keyboard. Therefore a colleague was removing and reattaching the KVM a few times and in this procedure the colleague got the wrong server for a short moment.
The keyboard was about 5 to 10 seconds connected.
We opened a internal case for this in order to train our staff on this that this will not happen again.
If you have any further questions or desires, please do not hesitate to reply to this ticket.
We wish you a pleasant day. |
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发表于 2024-8-2 09:11:55
楼主
